Frequently Asked Questions
What is the Payment Mode?
We accept cash payment upon delivery.
What is the Regular Turnaround?
Our regular turnaround is 5-7 working days.
For carpets, the minimum turnaround time is 2 weeks.
Do You Provide Express Service?
Yes, express service can be arranged. This service is subject to surcharge and schedule availability. Please contact our representative for details.
What Is the Minimum Order Requirement for Pick-Up and Delivery Service?
Laundry collection and delivery service is complementary, subject to a minimum order of $50 per collection for garments, minimum $80 per collection for carpets and curtains.
Minimum $160 if curtains require labour to remove and re-hanging after cleaning.
How Are My Curtains Charged?
Curtains cleaning are charged based on the weight of your curtains. For the lighter ones, such as day curtain, they will be charged based on per piece rate. For details please refer to our laundry pricing.
How Can I Estimate the Weight of My Curtains?
The weight of curtains and roman blinds typically range between 1 to 2 kg per piece, depending on the size and fabric type. Blackout curtains are usually heavier weighing between 3 to 6 kg per piece, depending on the size and fabric type.
Do You Provide Monthly Package for Dry Cleaning and Laundry?
Yes, we provide weekly pickup for our regular customers. Please talk to our representative on your requirements.
To Arrange For Pickup,
Call 8323 7323